How Do I Submit a Future Absence Request Through the Customer Portal?

This is for Group Classes Only!  

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Please email aquabilitieswithjennifer@gmail.com for Private Lesson absences. 

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Already know how to submit a Future Absence, click the button to sign into to your account.

Creating a Future Absence Request By Date
 

1. After logging into your account, click the MY ACCOUNT link in the toolbar at the top of the screen.
    

2. Click the “Future Absences” icon under the student for whom you wish to record a future absence.
    

3. This will launch the “How do you want to create a future absence?” wizard.
    

4. Select "By Date."
    

Will this absence span multiple days?
 

Yes
 

When will this take place?
 

Set the date range for the future absence. If needed, uncheck “All Day” to set specific hours for the absence. (If “All Day” is checked, the absence will affect all class enrollments on that date for the student.  If specific hours are chosen, only enrollments for classes that meet during those designated hours will have the absence marked.)
 

Click “Submit” to submit the absence request.​

Will this absence span multiple days?

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No
 

When will this take place?
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Set the date for the future absence. If needed, uncheck “All Day” to set specific hours for the absence. (If “All Day” is checked, the absence will affect all class enrollments on that date for the student.  If specific hours are chosen, only enrollments for classes that meet during those designated hours will have the absence marked.)
 

Click “Submit” to submit the absence request.